Terms of Use

1. Acceptance of these Terms

These Terms of Use ("Terms") are a binding agreement between you and Liana Grigoryan, doing business as Tegula Stone ("Tegula Stone," "we," "us," or "our"). They govern your access to and use of tegulastone.com, our web application, and any related services we offer (together, the "Platform").

By creating an account, submitting a request, listing a business, or otherwise using the Platform, you confirm that you have read these Terms and agree to be bound by them, together with our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Platform.

2. What Tegula Stone is — and is not

Tegula Stone operates a neutral venue. Our role is limited to displaying information, generating cost estimates, and helping homeowners and independent professionals discover and contact one another.

You acknowledge and agree that:

• We do not perform, supervise, manage, or take part in any stone, masonry, hardscape, renovation, or other physical work. All work is performed by independent third parties.
• We are not a contractor, builder, employer, employment agency, broker, or staffing service, and we do not procure work for professionals or workers for homeowners.
• We are not a party to, and bear no responsibility for, any agreement, quote, estimate, contract, scheduling, pricing, workmanship, warranty, payment, dispute, injury, loss, or damage arising between a homeowner and a professional.
• Professionals listed on the Platform are independent businesses. They are not our employees, agents, partners, or representatives, and they have no authority to bind us.
• Professionals use the Platform as independent business users and customers of Tegula Stone. They are not Tegula Stone's employees, contractors, consultants, brokers, joint venturers, franchisees, partners, or agents, and Tegula Stone does not control, and has no right to control, the manner or means by which they perform any work.
• We do not endorse, recommend, guarantee, or warrant any professional, homeowner, listing, review, or the suitability, licensing, quality, safety, legality, or timeliness of anyone's services.
• Any tools we provide for professionals to run their business — including workplaces, crew invitations, worker accounts, time clocks, timesheets, project updates, documents, and messaging — are neutral conveniences. We are not the employer of, and are not responsible for, any professional's workers or crew, and we take no part in and bear no responsibility for wages, hours, worker classification, benefits, workers' compensation, scheduling, supervision, taxes, or any employment or labor matter between a professional and their workers.
• We are not responsible for the acts, omissions, conduct, content, communications, safety, or performance of any user, whether on or off the Platform, and we do not monitor, control, or direct any user or any work.

Any decision to engage, hire, work for, or work with another user is made at your sole discretion and risk. You assume all risk arising from your dealings and communications with other users and from any project, service, visit, or work — including risk of financial loss, property damage, and personal injury — and you agree that Tegula Stone is not responsible or liable for any of it.

3. Eligibility and your account

You must be at least 18 years old and able to form a legally binding contract to use the Platform. By using it, you represent that you meet these requirements and that all information you provide is accurate, current, and complete.

You are responsible for any activity that occurs under your account and for keeping your login credentials confidential. Notify us promptly at support@tegulastone.com if you suspect unauthorized use. You may not share, sell, or transfer your account, or create an account on behalf of someone else without their authorization.

4. For homeowners: quotes and estimates

The Platform may generate cost estimates and ranges based on the information you enter and on general market data. These figures are informational only. They are not professional advice, not an inspection, not a binding quote, and not an offer or guarantee of any price.

Actual pricing, scope, materials, timelines, and terms are set solely by the independent professional you choose, typically after an in-person assessment. Estimates may differ substantially from a professional's final quote. Always obtain a written quote and consult a licensed professional before making decisions or beginning any project.

When you submit a request, you authorize us to share the details you provide with one or more professionals so they can contact you. By submitting a request, you expressly authorize Tegula Stone and the matched professionals to contact you by phone call, text message, and email about your request, subject to applicable law; message and data rates may apply. You are under no obligation to hire anyone, and contacting a professional creates no obligation to us.

Matching you with a professional is not a recommendation, endorsement, or guarantee. Tegula Stone does not vouch for, and is not responsible for, any professional we help you find. You are responsible for independently verifying a professional's licensing, insurance, references, permits, and written contract before hiring or beginning any project.

5. For professionals: listings and leads

If you register as a professional, you represent and warrant, on a continuing basis, that:

• You hold all licenses, registrations, permits, bonding, and insurance required by federal, state, and local law for the work you offer, and you will keep them valid;
• You are qualified and legally able to perform the services you list, and you will perform them in a professional, workmanlike manner;
• All information in your listing — including business name, credentials, photos, pricing, and service areas — is truthful, current, and not misleading; and
• You will comply with all applicable laws, including consumer-protection, advertising, licensing, tax, labor, and safety laws; and
• You will not state or imply that Tegula Stone has vetted, screened, endorsed, certified, backed, insured, or guaranteed you or your work, or that you are employed by, affiliated with, or acting for Tegula Stone.

Leads and homeowner contact details are provided for the sole purpose of responding to a specific request. You may not reuse, resell, store for unrelated marketing, or otherwise exploit homeowner information beyond that purpose. You must comply with all telemarketing, text-message, email, privacy, and do-not-contact laws — including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act — and you must immediately honor any revocation of consent, opt-out, or do-not-contact request. We do not guarantee any number of leads, any lead quality, any homeowner intent, any conversion, or any revenue, and we make no representation that any lead is exclusive, screened, verified, or ready to hire.

Your crew, workplaces, and time tracking

If you invite workers, create workplaces, or use clock-in/out, timesheets, or scheduling features, you alone are the employer or engaging party of your workers and you are solely responsible for them and for compliance with all wage-and-hour, worker-classification, overtime, benefits, workers' compensation, payroll, tax, immigration, health-and-safety, and other employment and labor laws. Tegula Stone is a software tool only and is not the employer, joint employer, agent, or payroll provider of any worker.

Clock-in/out times, hours, timesheets, notes, updates, and similar data are self-reported by you and your workers and are not verified, audited, or guaranteed by us. We do not calculate, owe, hold, or pay wages, and we are not responsible for the accuracy of any hours or for any pay, timekeeping, or labor dispute between you and a worker or a client. You are responsible for keeping your own compliant records.

5a. For workers and crew members

If you join a professional's workplace as a worker or crew member, you understand that your relationship — including whether you are hired, how you are paid, how much, and for what hours — is solely between you and that professional. Tegula Stone is not your employer, does not pay you, does not guarantee you any work, wages, or hours, and is not responsible for any dispute between you and the professional. Clock-in/out and timesheet features are a convenience for recording time; they are not a guarantee of payment, and you should keep your own records and confirm pay arrangements directly with the professional.

6. Subscriptions, billing and cancellation

Professional listings are offered on a paid subscription. The current price and billing interval are shown at sign-up before you pay. Subscription fees are our only charge to professionals — we charge no commission, no per-lead fee, and no percentage of any job.

Automatic renewal

Unless stated otherwise at checkout, subscriptions renew automatically at the end of each billing period at the then-current rate, using your payment method on file, until you cancel. Payments are processed by our third-party payment processor (Stripe); we do not store your full card details.

Cancelling

You may cancel at any time from your account settings or by emailing support@tegulastone.com. Cancellation stops future renewals. Your listing remains active through the end of the period you have already paid for, after which it is removed.

We may change subscription pricing or features on a going-forward basis. We will give reasonable advance notice, and changes take effect at your next renewal. Continuing your subscription after a change takes effect means you accept the new price.

7. Project payments happen off the platform

Tegula Stone does not process, hold, escrow, guarantee, or facilitate any payment for a project. We offer no deposits, no escrow, and no in-app payment for work.

All payment for any project is arranged and made directly between the homeowner and the professional, typically in person. We are not responsible for invoicing, collection, refunds, chargebacks, non-payment, overpayment, or any financial dispute arising from a project. Decide payment terms, and protect yourself with a written contract, directly with the other party.

8. Verification and its limits

We may take reasonable steps to confirm certain account details, such as verifying an email address before a professional can respond to a request. Any such step is limited, automated, and provided for convenience only.

Any badge, label, icon, notation, ranking, verification step, or profile designation displayed on the Platform indicates only that a limited process, data match, or account step was completed at a point in time. It is not, and must not be understood as, an endorsement, warranty, certification, guarantee, or representation by Tegula Stone that any user is licensed, insured, qualified, trustworthy, safe, or suitable for any project. Where a badge or label is used, its meaning is defined at the point it appears, and you remain responsible for your own diligence.

9. Reviews and your content

You may be able to post reviews, ratings, photos, messages, listing details, and other material ("User Content"). You keep ownership of your User Content. By posting it, you grant Tegula Stone a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, display, reproduce, adapt, and distribute that content in connection with operating and promoting the Platform. This license ends for new uses when you delete the content, except for copies retained in routine backups or where the content has been shared by others.

You represent that you own or have the rights to the User Content you post, that it is accurate and based on a genuine experience, and that it does not infringe anyone's rights or violate any law. You may not post content that is false, defamatory, harassing, obscene, deceptive, or that you were paid to post without disclosure.

Reviews must be based on a real, first-hand experience, must be accurate and complete in all material respects, and must not be submitted in exchange for money, discounts, credits, or any other undisclosed incentive. Portfolio photos, before-and-after images, project examples, and similar visual content that could reasonably be understood as depicting your actual work product must be authentic and must not be materially misleading, manipulated, falsely attributed, or AI-generated and presented as real work. We may investigate and remove content, ratings, or profiles that we believe are fake, incentivized, impersonating, or otherwise in violation of these rules.

Objectionable content and abusive users. There is zero tolerance for content or behavior that is objectionable, abusive, harassing, hateful, threatening, sexually explicit, or unlawful. You can report content or a user, and block another user, directly within the app. We review reports of objectionable content and abusive behavior and will remove the content and/or remove the responsible user from the Platform, typically within 24 hours.

We do not pre-screen User Content and are not responsible for it, but we may remove or refuse any content at our discretion — for example, content that violates these Terms. Reviews reflect the views of their authors, not Tegula Stone.

10. Things you may not do

When using the Platform, you agree not to:

• Provide false, misleading, or impersonating information, or misrepresent your identity, credentials, or affiliation;
• Misrepresent your location, service area, licensing or insurance status, business identity, affiliation with Tegula Stone, or the source or nature of any lead obtained through the Platform, or imply a local presence or office you do not have;
• Post, solicit, exchange, incentivize, or pay for fake or undisclosed-compensated reviews, or otherwise manipulate ratings, badges, or the integrity of the review system;
• Use the Platform for any unlawful, fraudulent, or harmful purpose, or to harass, threaten, or defraud another user;
• Scrape, harvest, crawl, or copy listings, reviews, or user data, or use bots or automated means to access the Platform, except for good-faith search-engine indexing;
• Circumvent, disable, or interfere with security features, rate limits, or the verification or billing systems;
• Collect or use another user's contact information for unsolicited marketing, spam, or any purpose other than a specific, legitimate request;
• Post content that infringes intellectual-property, privacy, or publicity rights, or that contains malware;
• Resell, sublicense, or commercially exploit the Platform or its content without our written permission; or
• Take any action that imposes an unreasonable load on our infrastructure or disrupts the Platform.

11. Third-party sites and services

The Platform may link to or rely on third-party websites and services (for example, payment processing, mapping, email, analytics, and review platforms). We do not control and are not responsible for third-party services, their content, or their practices. Your use of them is governed by their terms and policies, not ours.

12. Our intellectual property

The Platform, including its design, text, graphics, logos, the "Tegula Stone" name and marks, software, and the selection and arrangement of content, is owned by Tegula Stone or its licensors and is protected by intellectual-property laws. We grant you a limited, revocable, non-transferable license to use the Platform for its intended purpose. All rights not expressly granted are reserved. You may not use our name or marks without our prior written permission.

Copyright and intellectual-property complaints

If you believe content on the Platform infringes your copyright, trademark, or other intellectual-property rights, send a written notice to support@tegulastone.com identifying the allegedly infringing content, the right you claim, your contact information, and the basis for your claim. Tegula Stone may remove or disable access to challenged content, and may terminate the accounts of repeat infringers, in appropriate circumstances.

13. Disclaimers

We do not warrant that the Platform will be uninterrupted, secure, error-free, or that any estimate, listing, review, or other information is accurate, complete, or reliable. Because we are only a venue for introductions, we make no warranty about any professional, homeowner, or the services, conduct, workmanship, safety, or outcome of any project arranged through the Platform. Any reliance you place on the Platform is at your own risk.

13a. Artificial intelligence, and its limits

Parts of this service are produced or assisted by artificial intelligence, including written guidance, article content, search and matching results, summaries, and suggested text. AI output can be wrong, incomplete, or out of date, and it may state something false with apparent confidence.

Nothing generated by AI is professional, legal, financial, structural, or safety advice, and it is never a substitute for a qualified professional inspecting your property or your situation. Do not rely on it as your only source for any decision about money, contracts, permits, safety, or the condition of a building. Verify anything that matters before you act on it.

You are responsible for checking AI-assisted output before relying on it. To the fullest extent permitted by law, we are not liable for any loss arising from AI-generated or AI-assisted content, and the limitation of liability in Section 14 applies to it in full.

14. Limitation of liability

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

15. Indemnification

You agree to defend, indemnify, and hold harmless Tegula Stone and its owners, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: your use of the Platform; your User Content; any project, agreement, or dispute between you and another user; your violation of these Terms or any law; or your infringement of any third party's rights. We may assume the exclusive defense of any matter subject to indemnification, in which case you agree to cooperate with us.

16. Release between users

Because we are not a party to dealings between users, you release Tegula Stone from any claims, demands, and damages of every kind arising out of or connected with any dispute between you and another user, whether a homeowner or a professional. If you are a California resident, you waive California Civil Code section 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

17. Dispute resolution and arbitration

Please read this section carefully — it affects your legal rights, including your right to go to court and to bring a class action.

Talk to us first (Notice of Dispute)

Most concerns can be resolved quickly. Before starting arbitration or any other formal proceeding, you agree to first send a written Notice of Dispute to support@tegulastone.com that includes your name, the contact information associated with your account, a description of the dispute, and the specific relief you are requesting. You and Tegula Stone agree to work in good faith to resolve the dispute for 30 days after the Notice is received. Any applicable statute of limitations and any arbitration-filing deadline are tolled while this informal-resolution process is pending.

Binding arbitration

If we cannot resolve a dispute informally, you and Tegula Stone agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Platform will be resolved by final and binding arbitration administered by a recognized arbitration provider under its consumer arbitration rules, rather than in court, except as stated below. This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.). The arbitrator has authority to resolve threshold questions about the arbitrability of a dispute, except that a court — not the arbitrator — decides whether the Class Action Waiver below is enforceable. The arbitration will be conducted in the English language, may proceed by written submissions, telephone, or video where the rules allow, and judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver

To the maximum extent permitted by law, all disputes will be conducted only on an individual basis. You and Tegula Stone each waive any right to bring or participate in a class, collective, consolidated, coordinated, or representative action, and the arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding. If this Class Action Waiver is found unenforceable as to a particular claim, that claim (and only that claim) is severed from arbitration and heard in a court of competent jurisdiction, while all remaining claims proceed in arbitration.

Public injunctive relief and PAGA

Nothing in this Section waives any non-waivable right to seek public injunctive relief, or to bring a representative action under the California Private Attorneys General Act (PAGA), where and to the extent such a waiver would be unenforceable under applicable law. If a claim for public injunctive relief or a representative PAGA claim is asserted and found non-arbitrable, that claim is severed and stayed pending completion of the arbitration of all other claims, which will proceed first.

Jury-trial waiver

To the extent any dispute proceeds in court rather than in arbitration for any reason, you and Tegula Stone each knowingly and voluntarily waive any right to a trial by jury.

Exceptions and opt-out

Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court to protect its intellectual property. You may opt out of this arbitration agreement (including the class action waiver) by emailing support@tegulastone.com within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. Opting out affects only the arbitration agreement and no other part of these Terms.

Governing law and venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, except that the arbitration agreement above is governed by the Federal Arbitration Act. To the extent a dispute is not subject to arbitration, it will be brought exclusively in the state or federal courts located in California, and you consent to their personal jurisdiction and venue.

18. Suspension and termination

You may stop using the Platform at any time and may close your account by contacting us. We may suspend or terminate your access, remove any listing or content, or limit features at our discretion — including for any violation of these Terms or any conduct we believe is harmful to other users or to us. Termination does not entitle you to a refund except as described in Section 6 or as required by law. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, indemnification, release, and dispute resolution — will survive.

19. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Changes take effect when posted. Your continued use of the Platform after changes take effect means you accept the revised Terms. If you do not agree, stop using the Platform.

20. General provisions

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Tegula Stone about the Platform and supersede any prior agreements.

Severability. If any provision is found unenforceable, the rest remains in effect, and the unenforceable provision will be limited to the minimum extent necessary.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our consent. We may assign them, for example in connection with a merger or sale of assets.

Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

No third-party beneficiaries. These Terms do not create rights for anyone other than you and us.

Electronic communications. You consent to receive communications and agreements from us electronically, and you agree that electronic records satisfy any requirement that such communications be in writing.

Time to bring claims. Any claim relating to the Platform must be brought within one year after it arises, to the extent permitted by law.

21. How to reach us

Liana Grigoryan, doing business as Tegula Stone
Email: support@tegulastone.com
Phone:
Web: tegulastone.com